The Newport Difference

• One of the nation's leading providers of audiological and hearing aid services since 1970
• Over 100 company-owned offices with uniform services, prices and discounts; additional facilities to be located in accordance with member needs
• Extensive experience in benefit design and benefit management
Extensive experience in integration of hearing aid benefits for managed care plans
• Utilization review
• Centralized scheduling through a convenient 800 number
• No prior authorization required
• Fully licensed, highly qualified clinicians providing care
• Written report sent directly to the referring physician, at patient's request
• Cost savings and time savings to member and to plan
• The discounted hearing aid price includes, at no extra cost
  • Fitting of the hearing instrument
  • A year's supply of batteries (up to 48 cells) for each aid purchased
  • A 30 day evaluation period
  • A 2-year comprehensive warranty covering both loss and damage
  • Thorough counseling regarding adaptation to the instrument
  • After sales service provided on site at no cost to patient
  • Monitoring of the patient's progress in adapting to the instrument through check-ups at 2 weeks and again at 4 weeks

Additional advantages

• Selection from major manufacturers
• Written quotation is provided on all hearing aids presented
• Discounts are off low published price
• Financing plans available
• Single tax id number and centralized insurance department
• Credentialing department*
• Community outreach department - local marketing personnel work in conjunction with plan representatives to increase health plan's visibility within the community

We have a Quality Assurance manual, which provides full details of our Quality Assurance & Quality Improvement programs. This manual is approximately 90 pages and is available upon request.

*There is no central body which functions in the credentialing role, as with other professions.  For this reason Newport has developed a process to verify and corroborate the information provided for credentialing and re-credentialing.  A copy of this Credentialing Manual is also available upon request.