Hearing Benefit Management

Why Select Newport Audiology Centers to Provide Your Hearing Benefit Plan? Recognized, Experienced, Experts.

Our Established Position

• Company owned, we have been providing Uniformly, Excellent Diagnostic and Hearing Aid Services since 1970
• Leading Provider of Hearing Services to Managed Care Plans
• Over 100 Locations throughout the Country with Uniform Pricing and Services
• Proven Twofold Ability to Control Costs and Provide a Consistent Level of Quality Services.

Quality

• All Newport Audiologists are Highly Educated and Trained to Evaluate and Treat Hearing Impairments
• All Staff Members are Required to Undergo an Extensive Credentialing and License Verification Process
• All Newport Audiology Centers Employees are Fully Trained on HIPAA Regulations and any Changes Regarding HIPAA, are Immediately Addressed
• Established Comprehensive Protocol for Delivery of Services Covering Pre-Fitting Management, Pre-Fitting Counseling, Post-Fitting Orientation, and Post-Delivery Follow-Up
• Uniform Quality Control Measures Apply to All Locations
• All Recommendations are Predicated on Patient's Best Interest
• Member Experience Overall Rating was Superior from Approximately 90% of Patients
• Client Satisfaction Survey is Conducted on a Regular Basis and Results are Evaluated and Incorporated into the Quality Improvement Program if Necessary.

Expertise

• Over 20 Years Experience as Provider to Managed Care Plans
• Exclusive Provider to Several Major Managed Care Plans
• Extensive Experience in Collaborating with Health Plans on Benefit Design and Integration
• Established Utilization Review and Management Services
• Documented Auditing of Clinical Operations and Customer Service Provided to Contracted Plans
• Quality Assurance Program
• Quality Improvement Program
• Community Outreach Program Including Participation in Health Fairs, Health Education Classes, Workshops and Screenings

Advantages

• Patient Centered Approach to Providing Care
• Collaborative approach to Hearing Benefit Design
• Numerous Plan Designs Available Including Capitated, Discounted Fee-For Service, or Value Added
• Joint Marketing with Health Plan or Medical Group Increasing Visibility in Marketplace
• Strong Emphasis on Making the Member Experience a Positive One
• Encounter Data Detailing Patient Visit Provided Electronically to Health Plan on a Monthly or Quarterly Basis
• Uniform Quality Control Measures Apply to All Locations
• Many Services Provided at No Charge to Member, Health Plan or Medical Group
• All Scheduling and Claims Processing Handled by Central Office, thus Simplifying Procedures. Single Tax ID Number, thus Facilitating Billing Procedures